01 · The Challenge
A survivor needs multiple services. Now what?
Select the needs in play
Choose one or more needs to see what navigation looks like today.
Finding a service is only one part of the challenge.
Coordinating multiple appropriate services across a fragmented system can require repeated searches, calls, and navigation across organizations.
Documented · University of South Florida
According to the University of South Florida, BRIGHT was designed as an online, vetted, secure resource-referral network for professionals serving confirmed or potential adult victims of sex and/or labor trafficking throughout Florida. USF describes the network as allowing providers to locate multiple services without relying on repeated searches or calls.
What statewide problem is actually being solved?
"Where are the services?"
"How does knowledge about services become usable across organizations?"
02 · Listen Before Building
Infrastructure begins with knowledge.
HST Reflection · Washington
Washington's HST grantees have already spent time collectively identifying services, organizational expertise, partnerships, gaps, challenges, and opportunities.
What happens to that knowledge next?
When does information collected through coordination become an asset from which something new can be built?
Illustrative collective map — not a reproduction of HST's own mapping work
03 · From Knowledge to Infrastructure
Explore how shared information can become usable coordination infrastructure.
BRIGHT is presented here as one example of statewide coordination infrastructure. This case study does not suggest that a single platform constitutes an entire statewide coordination system or that Washington should replicate Florida's model.
4B · What Can This Change for Survivors?
Better coordination can reduce the burden survivors experience when navigating services.
When services are difficult to locate or coordinate, survivors and the professionals supporting them may spend significant time navigating separate organizations, eligibility requirements, referrals, and follow-up. Shared coordination infrastructure can make that process more connected and help participating organizations carry more of the navigation and follow-through.
A survivor and the professionals supporting them may encounter:
HST analysis — an independently developed comparison, not a description of documented BRIGHT outcomes. Documented BRIGHT functionality: an online, vetted, secure resource-referral network allowing providers to locate multiple services without repeated searches or calls (per USF).
From Referral to Shared Visibility
Select each step
Documented context
University of South Florida materials describe BRIGHT as supporting resource and referral coordination, and describe the resulting information as useful for identifying gaps in victim services and informing where additional resources or funding may be needed.
Demand
What services are survivors seeking?
Access
Where are successful service connections occurring?
Gaps
Where do requested services encounter limited availability or other access barriers?
Investment
Where might additional capacity, resources, or funding be needed?
HST reflection prompts — not BRIGHT or USF claims
HST Reflection · Washington
Tracking what happens beyond the initial referral can help networks better understand where connections are succeeding, where access barriers persist, and where service capacity may not be keeping pace with survivor needs.
What could statewide coordination help us understand about the difference between making a referral and successfully connecting someone to the service they need?
Greater shared visibility can help providers, networks, and funders better understand patterns in service demand, access, capacity, and unmet need across communities.
05 · Investment & Scale
$1.85 MILLION
FY2024 National Institute of Justice award for expansion of the University of South Florida's BRIGHT Project to Combat Human Trafficking.
- Award recipient
- University of South Florida
- Award number
- 15PNIJ-24-GG-00120-BRND
- Status
- Open
HST Learning Observation
Coordination infrastructure does not emerge simply because organizations agree that collaboration is important.
Building shared infrastructure can require dedicated development time, expertise, implementation capacity, maintenance, and investment.
Washington Reflection
What does Washington currently invest in statewide coordination?
What could become possible if provider knowledge were treated not simply as information to share, but as an asset from which statewide infrastructure could be developed?
Prompts for HST discussion — intentionally unanswered
06 · From Meeting to Infrastructure
HST Statewide Coordination Learning Framework
This framework is not the BRIGHT model. It is an HST learning framework, independently developed by examining coordination processes and the HST network's own development.
Stage 01
Meet
Organizations come together.
Coordination becomes a learning system.
Where is HST today? · Your selection stays on this device and is never collected
07 · Bring It Home
BRIGHT is not a blueprint for Washington.
- Different geography.
- Different providers.
- Different communities.
- Different systems.
- Different survivor experiences and needs.
But another state's experience can help us ask better questions about our own.
07B · Connecting HST to Washington's Broader Ecosystem
HST statewide coordination begins with trafficking-specific service providers — but the knowledge generated through that coordination can have value far beyond the HST network.
As HST providers share knowledge across communities and regions, statewide coordination can help identify patterns in survivor needs, service capacity, referral experiences, regional differences, emerging challenges, promising practices, and opportunities for stronger connection.
That collective knowledge can inform — and be informed by — Washington's broader network of task forces, coalitions, collaboratives, survivor-led initiatives, multidisciplinary partnerships, regional networks, and public systems.
From provider knowledge to statewide intelligence
Washington HST Statewide Coordination
A statewide network of trafficking-specific HST service providers
- Statewide Coalitions
- Task Forces
- Regional Collaboratives
- Survivor-Led Networks
- Multidisciplinary Partnerships
- Public Systems
- Community & Regional Networks
HST statewide coordination can turn the collective experience of trafficking-specific providers into knowledge that travels — across regions, across systems, and into the broader statewide response.
At the same time, HST providers can bring knowledge, resources, relationships, and learning from Washington's broader ecosystem back into the network.
HST Reflection · Washington
The opportunity is not to duplicate every existing coordination effort. It is to strengthen HST as a trafficking-specific statewide network capable of developing collective knowledge, building useful infrastructure, and contributing what it learns to Washington's broader ecosystem.
This case study is a starting point.
The purpose of Statewide Coordination in Practice is not to identify a model for Washington to copy.
It is to examine how other communities translate coordination into action—and use those examples to strengthen our own thinking about what statewide coordination can make possible.